the customer services is very professional and spontaneous. Actively follow up with my concerns from the start until i safely recive my Tea Set.
the product is beautiful and arrived well packed.
it is Hard to find customers service this good now a days for online purchases, keep up the good work.

Magnifique théière présentée dans un très beau coffret tel un bijou. Colis très bien emballé.

La théière est magnifique ! Exactement comme sur la photo du site. Envoyée très bien emballée. Parfait !

I am not very nerdy about tea and tea culture, but I wanted to give myself a nice present for my birthday, and somehow I found these tea mugs. Placing the order was easy, the confirmation was quick and the shipping time was OK in my opinion.
The package was what worried me most, whether the mug would make it all the way from Yixing to Sweden. It was very well packed, with a lot of protection around the nice box that the mug came in, and inside that box all the parts were packed with protective material. I will keep the box as well, as it is decorative. I am happy with my tea mug, it feels a little more special when I'm drinking my evening tea. It is a different feeling than everyday mugs, both when you drink tea from it and when you prepare your tea.
I am also very happy with the look and the engravings on the mug, they matched my expectations perfectly based on the photos on the website. Fine craftsmanship, in my humble opinion.
Thank you for sharing a bit of the Chinese culture with the world.

I’m absolutely delighted with this teapot. The delivery was fast. The item arrived perfectly protected - you can tell a lot of care went into the packaging. The teapot is even more charming in real life. A clean, simple design with a touch of sophistication. The size is ideal for a company of six people, and it’s a joy both to hold and to look at.

Beautiful little hand made teapot.
Very pleasant for tea ceremony. Likeit very much.

This teapot was crafted beautifully and has been incredible to brew with.

Muy bueno. Dulce y ligero. Te relaja. Viene en un sobre. Recomiendo

This is the 2nd teapot I bought from Yi Qin Tea House. Teapot arrived in perfect condition and exactly as shown on product page. Complete with Artist's certificate and booklet . Yi Qin Tea House is definitely my favorite place to buy teapot now. Will definitely buy more from them in the future.

Trustworthy yixing teapot seller with great selections. I think i have spent too many days just looking for the perfect teapot to add my collection. Most websites dont update their collection and quite a lot of them are sold out. But this website really takes the cake. A lot of selections and they keep on adding new teapots every week. I will always keep my eyes out for new releases on this website.

Wonderful teapot received in perfect condition. The teapot just arrived today. It was packed very well and the teapot (and even the teapot box) arrived in perfect condition. It is my first time buying from this website but I am very very pleased. Definitely going to buy another teapot from them soon.

The tea pot is a beautiful and elegant piece. I’ve been using this tea pot for my Oolong Tea, every seep has bin fantastic. The item shipped quickly and the packaging was very well done. It was held up in customs for awhile but you can’t blame the company for that. Very satisfied.

The communication was fantastic and the quality of the pot wonderful!

Beautiful

I thought I would try the teapot (semi handmade) for a month or so before writing this review. Seasoned the pot as per instructions. Brewed Phoenix Dancong tea (凤凰单枞）and could tell the difference in using the teapot as opposed to using porcelain /glass Gaiwan. Important thing is the zisha material used. Tea brewed from teapot tasted softer in notes. Last but not least, I must thank customer service for the excellent follow-up service. The tracked shipment was quick and the items were properly bubble wrapped.